Privacy Policy

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 This Privacy Policy describes how Naturyzen LLC (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at service@getglowpop.com or by mail using the details provided below:

New Mexico xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify and Supliful.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
  • Customer support information
    • Purpose of collection:
    • Source of collection:
    • Disclosure for a business purpose:
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name

Function

Duration

_ab

Used in connection with access to admin.

2y

_secure_session_id

Used in connection with navigation through a storefront.

24h

_shopify_country

Used in connection with checkout.

session

_shopify_m

Used for managing customer privacy settings.

1y

_shopify_tm

Used for managing customer privacy settings.

30min

_shopify_tw

Used for managing customer privacy settings.

2w

_storefront_u

Used to facilitate updating customer account information.

1min

_tracking_consent

Tracking preferences.

1y

c

Used in connection with checkout.

1y

cart

Used in connection with shopping cart.

2w

cart_currency

Used in connection with shopping cart.

2w

cart_sig

Used in connection with checkout.

2w

cart_ts

Used in connection with checkout.

2w

cart_ver

Used in connection with shopping cart.

2w

checkout

Used in connection with checkout.

4w

checkout_token

Used in connection with checkout.

1y

dynamic_checkout_shown_on_cart

Used in connection with checkout.

30min

hide_shopify_pay_for_checkout

Used in connection with checkout.

session

keep_alive

Used in connection with buyer localization.

2w

master_device_id

Used in connection with merchant login.

2y

previous_step

Used in connection with checkout.

1y

remember_me

Used in connection with checkout.

1y

secure_customer_sig

Used in connection with customer login.

20y

shopify_pay

Used in connection with checkout.

1y

shopify_pay_redirect

Used in connection with checkout.

30 minutes, 3w or 1y depending on value

storefront_digest

Used in connection with customer login.

2y

tracked_start_checkout

Used in connection with checkout.

1y

checkout_one_experiment

Used in connection with checkout.

session

checkout_session_lookup

Used in connection with checkout.

3w

checkout_session_token_<<token>>

Used in connection with checkout.

3w

identity-state

Used in connection with customer authentication.

24h

identity-state-<<token>>

Used in connection with customer authentication.

24h

identity_customer_account_number

Used in connection with customer authentication.

12w

Reporting and Analytics

Name

Function

Duration

_landing_page

Track landing pages.

2w

_orig_referrer

Track landing pages.

2w

_s

Shopify analytics.

30min

_shopify_d

Shopify analytics.

session

_shopify_s

Shopify analytics.

30min

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

30min

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

30min

_shopify_y

Shopify analytics.

1y

_y

Shopify analytics.

1y

_shopify_evids

Shopify analytics.

session

_shopify_ga

Shopify and Google Analytics.

session

customer_auth_provider

Shopify analytics.

session

customer_auth_session_created_at

Shopify analytics.

session

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

Claims
As stated above, if you wish to file a complaint, please contact us by e-mail info@rejuvenale.com.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the competent data protection authority. You can contact your local data protection authority.

Last updated: 5/12/2023

General

What's the shipping cost?

We offer free shipping in the US on all orders over $60. On average all order shipping costs are 6$ to any state in the US. International shipping costs may vary.

When will I receive my products?

All products are shipped out from our fulfillment center within 1-3 business days and on average it takes 1-5 business days to deliver your order. If things go smoothly, you place your order on Monday you should receive it by Friday the same week.

Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can!
Thanks for your understanding.

What's your refund policy?

As a general rule, we have a no-questions-asked return policy. We make it easy and fast. If for any reason you want to return the product, you have 30 days to do so.

In case you receive a product that has been damaged during shipment we will automatically ship out new product for you or issue a full refund. Refer to refund policy on footer of page.

If you cancel a non subscription before the order is confirmed to ship you will be issued a full refund. If you cancel the subscription after the order has already been processed and shipped, you will be charged for the current period and will receive the order as usual. You can cancel again at any time, but remember to do so no later than 2 days before the end of the period. See return policy at the bottom of the page.

How can I cancel my order?

Cancellations must occur before the product is confirmed and preparing to be shipped out.

The order cannot be cancelled after you get an email with a tracking number. See the subscription policy at the bottom of the page.

Where are the products manufactured?

Made in USA
All products are developed and manufactured together with our partners, who are FDA-certified and FDA-approved supplement manufacturers in the USA that meet the highest GMP standards.

Can I track my order?

Once you will make a purchase and your order will be confirmed, we will send out an order tracking link.

Do you ship Internationally?

Yes, international shipping is available and shipping charges vary depending on the destination country. Please note that we are not responsible for any customs duties or taxes that may accrue upon receipt. Please send us an email to info@rejuvenale.com with the items you are interested in purchasing and the country where you wish to receive the order. We will reply as soon as possible with information and shipping cost.

Subscription

What does the subscription give me?

If you subscribe to get the products monthly you will receive them in a timely manner and never run out of product. And you will get much better price.

How can I manage my subscription?

The subscription management information will be emailed to you upon first purchase.

What is your subscription cancellation policy?

You may cancel the contract at any time. Be sure to do so at least 2 days before the term expires. If you do so within the term, we will send you a message confirming your cancellation, and we will not charge you for the subscription or send you the corresponding product. If you cancel after the deadline, the designated payment method will be charged and the subscriptions will remain active until the customer cancels the next cycle.

The supplement science

How pure are your supplements?

At REJUVENALE, our products are developed to promote healthy living, and their ingredients, combinations and dosages are solidly grounded in aging and longevity research. We work to ensure that the specific ingredients (and the levels of each ingredient) in our products are safe, effective and well tolerated.

Our ingredients are thoroughly tested to establish their identity, purity, potency and freedom from contamination. We partner with the highest quality, GMP-compliant manufacturers as required by the FDA. We use independent laboratories to further verify the manufacturer's quality test results.

Are your supplements well absorbed?

We use tested ingredients that have been on the market for a long time, with high bioavailability. We avoid ingredients with low absorption. At REJUVENALE, we never take shortcuts.

Do you put additives in your supplements?

Absolutely not. Many supplements contain fillers that reduce their effectiveness and may even be harmful to your health. Some companies add agents to their supplements simply for cosmetic reasons, for example, titanium dioxide for whiteness. Others include artificial dyes, some of which are linked to cancer.

Some supplements, have substantial amounts of added sugar; many products containing minerals have revealed lead contamination during testing.

 REJUVENALE supplements offer ultra-pure ingredients and nothing else.

Is it possible to get hooked on your products?

No. Our all-natural dietary supplements aren’t habit-forming. Many of our supplements do have maximum daily dosages, so please carefully read the label before taking any of our products.

Do I need a referral from my doctor to take yoursupplements?

No. Our supplements are made with natural ingredients and don’t require a prescription from a doctor for you to take them. As a precaution, it’s always best to consult with a nutritionally-informed physician before starting any supplement regimen.

When can I expect to see results from taking yoursupplements?

Results may vary due to individual, physiological needs. Some may feel an improvement in the first couple weeks, or even the first few days. Others may not feel a noticeable change for a month or more. On average, expect to feel results within the first three months of taking REJUVENALE supplements.

How long should I take your supplements?

Some supplements – essential products such as Omega-3 Power, Vitamin D3, and our multivitamin NeuroVite Plus – should be taken for daily maintenance and ongoing wellness. Other supplements should be taken only as required (such as our sleep products) or for the term needed (such as one of our stress, energy, attention, or mood products). It’s always best to consult with a nutritionally-informed physician before starting or discontinuing any dietary supplement.

Can children take their supplements?

Many of our supplements can be taken by younger people, as well as adults. Directions for use are always listed on the supplement bottle/container.

Refer to the FAQ section of the product page for additional information. Supplements should always be administered to children with parental supervision and under the guidance of a nutritionally informed physician. When in doubt, it is better not to give supplements to children.

About Rejuvenale

What's REJUVENALE "Why"?

At REJUVENALE we passionately believe that growing older in a healthy way allows you to live longer and better. We know that the last thing the world needs is another line of poorly made supplements. From the moment we started our company, we have been committed to providing ultra pure, clinical-grade, ethically sourced dietary supplements that can provide you with the nutrients you need to lead a healthy life.

We subscribe to a holistic approach to physical and mental wellness. We are dedicated to helping people feel better by creating the highest quality dietary supplements and nutritional products on the market. The integrity of our work and our devotion to helping people inspire our commitment to excellence.

What makes Rejuvenale different?

The secret to eternal youth has been sought after forever. We strive to have firm skin, no gray hair, no wrinkles... in short, not to show that we are getting older. Fortunately, thanks to advances in science and changes in habits and customs, life expectancy is getting longer and longer, reaching ages that were unthinkable decades ago.

But it is not enough to live longer. We want to feel young, healthy and full of energy and vitality.

Seventy percent of the diseases we suffer as we age (obesity, diabetes 2, cardiovascular diseases, most cancers, autoimmune diseases, etc.) have their origin in the lifestyle habits we practice on a daily basis.

At rejuvenale we elaborate nutritional supplements specialized in anti-aging of the body and brain.

We have created revolutionary plans that address and help solve the problems we face as we age.